I know for most people their problem with the back glass hatch is that it won't open. I had the same problem, when I clicked the button to open it, the Motor made a sound like it was doing something, but the glass wouldn't pop open. After spraying some WD-40 on the inside of the latch, it finally popped open. At that point I thought I fixed it, but when I went to shut it, the glass won't latch shut, and now the glass just lays closed on the trunk but not latched. I've spent more than an hour and a half trying to fix it and trouble shoot it with everything I could think of, and yet it still won't latch shut. The gate ajar light also is constantly on now even though the full trunk door shuts and latches. Any help would be much appreciated