My window goes up and down fine from the front switch, it goes up with the key at the back, but wont go down. My bigger issue however is the tailgate wont open. It seems to be locked. I will add that when the window is rolled down as far as it will go, there is still about 3/8 sticking above the window felt. Is that ALL the way down?? I removed the inspection panel on the tailgate, I cant pull the rods even to unlatch it. On the drivers side near the top by the latch is an electrical Piece with two heavy gauge wires going to it, is this a lock actuator? I cant seem to find it anywhere telling me what it is. Thank you in advance for the help!

 

Maybe there's something wrong with the internal electronic components? Check it out as soon as possible

 

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