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Customer service?

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  #1  
Old 12-08-2008, 12:27 PM
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Default Customer service?

I have to rant and rave. Its been one week since i shelled out $74 for Fabtech Lift Shackles. I have no tracking numbers. they didnt ship until the 5th so ive been told. Iam not going to mention the name of the place of which whom i getting some awesome customer service from. they have pretty much lost my business for ever.
so you guys let me know what you think. am i being a lil tough on the company or should ive have expected less


 
  #2  
Old 12-08-2008, 02:38 PM
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Default RE: Customer service?

So you purchased them on Dec 1st and according to the company, they shipped out on the 5th? I just sent some stuff via USPS and paid extra to get the delivery confirmation (tracking #) However if you paid for the cheapest shipping option, it's very possible that there might not be a tracking number.

Is it an individual seller or an actual company?
 
  #3  
Old 12-08-2008, 06:07 PM
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Default RE: Customer service?

Its a small Company. This year alone ive order over $900 of goods thru a diffrent company and have always gotten a shipping number.
 
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