Customer service?
#1
Customer service?
I have to rant and rave. Its been one week since i shelled out $74 for Fabtech Lift Shackles. I have no tracking numbers. they didnt ship until the 5th so ive been told. Iam not going to mention the name of the place of which whom i getting some awesome customer service from. they have pretty much lost my business for ever.
so you guys let me know what you think. am i being a lil tough on the company or should ive have expected less
so you guys let me know what you think. am i being a lil tough on the company or should ive have expected less
#2
RE: Customer service?
So you purchased them on Dec 1st and according to the company, they shipped out on the 5th? I just sent some stuff via USPS and paid extra to get the delivery confirmation (tracking #) However if you paid for the cheapest shipping option, it's very possible that there might not be a tracking number.
Is it an individual seller or an actual company?
Is it an individual seller or an actual company?
#3
RE: Customer service?
Its a small Company. This year alone ive order over $900 of goods thru a diffrent company and have always gotten a shipping number.
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